Conflict Resolution Skills
Tense, emotional and awkward situations can wreak havoc in the workplace by escalating stress and undermining productivity. This seminar will help you resolve difficult or uncomfortable situations and turn disagreements into productive workplace discussions.
- Learn to facilitate conversations where every participant is heard and a mutually acceptable solution satisfies all parties.
- Practice proven conflict resolution strategies that emphasize actionable decisions over emotional responses.
- Understand how to build and mend relationships in the wake of tense situations.
Will be provided when the course is next available.
Estimated Time to Complete Course:
For registration information, contact 888-676-9632 or firstname.lastname@example.org
Course Content Contact:
888-676-9632 or email@example.com
$2,950 at Eastern Management Development Center, $2,400 for all other locations
HR Technical Competencies:
Interpersonal Skills; Oral Communication; Problem Solving
Conflict Management; Resilience
Roles: Strategic Partner; Leader