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Course Information


Course Title: Communicate like a Pro: Performance and Developmental Feedback

Course Description: This course provides an overview of conducting effective performance and developmental discussions with employees. Supervisors, managers, and agency HR Specialists who are interested in becoming better informed of how to conduct these discussions will benefit from this workshop. This course includes hands on examples of effective discussion tactics as well as guidance on how to structure different types of performance and developmental discussions. Participants also engage in an interactive role play exercise to practice conducting feedback discussions using real world scenarios.

Location: An upcoming session of this workshop will be delivered on March 14, 2018 at the U.S. Office of Personnel Management, Learning Center (1900 E St NW, Washington, DC, 20415). The workshop can also be delivered to a group of employees at an agency, per agency request.

Schedule: An upcoming session of this workshop will be delivered on March 14, 2018. The workshop can also be delivered to a group of employees (up to 25 participants) at an agency, per agency request.

Estimated Time to Complete Course: 1 day

Registration: For registration information, contact HR Training on Demand, HRTrainingOnDemand@opm.gov.



Agency/Vendor Sponsor: OPM

Course Content Contact: HR Training on Demand, HRTrainingOnDemand@opm.gov

Cost: $450 per person to attend the upcoming session offered on March 14, 2018. The cost to purchase one session of this workshop for a group at your agency (up to 25 participants) is $10,000.

Method: Classroom

HR Technical Competencies: Performance Management

General Competencies: Oral Communication

Leadership Competencies: Developing Others; Human Capital Management

Roles:  Technical Specialist Technical Specialist;   Advisor Advisor

Proficiency Level: Intermediate

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