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Course Information

Course Title: Basic Employee Relations: Your Accountability as a Supervisor or Manager

Course Description: This course is designed to build the supervisor, manager, or ER practitioner’s skills in handling performance and discipline problems. Students will explore the importance of communicating and documenting, and the procedures from counseling for improvement to implementing formal consequences, including how to take appropriate action to effectively address performance, leave and other disciplinary concerns. This course also covers a supervisor’s or manager’s accountability in basic performance management, labor relations, as well as accountability in the Senior Executive Service.

This course functions best in Chrome, which can be downloaded for free here. For additional questions, refer to Technical Help (below).

Location: Online

Schedule: 24 hours a day, 7 days a week.

Estimated Time to Complete Course: 3 hours

Agency/Vendor Sponsor: Office of Personnel Management

Technical Help: You must have Adobe Reader installed in your browser in order to print your certificate. If you have technical problems running this online courseware or printing a course completion certificate:
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Course Content Contact:

Cost: Free

Method: Online (hosted on HRU)

HR Technical Competencies: Employee Relations; Executive Services; Labor Relations; Performance Management

General Competencies: Attention to Detail; Customer Service; Influencing/Negotiating; Integrity/Honesty; Interpersonal Skills; Legal, Government, and Jurisprudence; Oral Communication; Planning and Evaluating; Reading; Reasoning; Stress Tolerance; Teamwork; Technical Competence; Writing

Leadership Competencies: Resilience; Conflict Management; Developing Others; Accountability; Decisiveness; Human Capital Management; Influencing/Negotiating

Roles:  Technical Specialist Technical Specialist;   Advisor Advisor;   Leader Leader

Proficiency Level: Basic

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