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Course Information


Course Title: Basic Employee Relations Course

Course Description: The purpose of this course is to improve the effectiveness of entry-level ER Specialists by developing their fundamental skills and the necessary understanding of the field of employee relations.

In order to obtain these skills and understanding this course will cover the following:
  • Introduction
  • Lesson 1: Intro to the Structure of the Federal Government
  • Lesson 2: Constructive Discipline and Adverse Actions
  • Lesson 3: Medical Issues Including Accommodation
  • Lesson 4: Performance Management
  • Lesson 5: Probationary and Trial Periods
  • Lesson 6: Labor Relations
  • Post-Assessment

Location: Online

Schedule: 24 hours a day, 7 days a week.

Estimated Time to Complete Course: 4.5 hours

Agency/Vendor Sponsor: Office of Personnel Management

Technical Help: You must have Adobe Reader installed in your browser in order to print your certificate. If you have technical problems running this online courseware or printing a course completion certificate:
  1. See the list of Troubleshooting Tips.

Course Content Contact: employeeaccountability@opm.gov

Cost: Free

Method: Online (hosted on HRU)

HR Technical Competencies: Employee Relations; Labor Relations

General Competencies: Attention to Detail; Client Engagement/Change Management; Creative Thinking; Customer Service; Decision; Flexibility; Influencing/Negotiating; Integrity/Honesty; Interpersonal Skills; Legal, Government, and Jurisprudence; Oral Communication; Planning and Evaluating; Problem Solving; Reasoning; Self-Management; Teamwork; Technical Competence; Writing

Leadership Competencies:

Roles:  Technical Specialist Technical Specialist

Proficiency Level: Basic

Once you have completed this course, return to this screen in order to print your certificate of completion.

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