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Course Information

Course Title: A Roadmap to Success: Hiring, Retaining and Including People with Disabilities

Course Description: The Federal Government is committed to having a world-class workforce that is reflective of the Nation and composed of talented individuals. To achieve this, we must tap into the knowledge, skills, and abilities of all Americans, including those with disabilities.

This course provides Federal employees with some basic resources and strategies to successfully hire, retain, and advance employees with disabilities.

The purpose of this course is to help you to:
  • Recruit, accommodate, hire, retain, and include individuals with disabilities.
  • Identify Federal laws, regulations, policies, and initiatives that promote an inclusive workplace for people with disabilities.
  • Locate internal and external resources to recruit, develop, and retain employees with disabilities.
This course will benefit all Federal employees. In accordance with E.O. 13548 on Increasing Federal Employment of Individuals with Disabilities, this training should be considered required training for human resources personnel and hiring managers.

Location: Online

Schedule: 24 hours a day, 7 days a week.

Estimated Time to Complete Course: 1 hour

Agency/Vendor Sponsor: U.S. Office of Personnel Management

Technical Help: You must have Adobe Reader installed in your browser in order to print your certificate. If you have technical problems running this online courseware or printing a course completion certificate:
  1. See the list of Troubleshooting Tips.

Course Content Contact: Office of Diversity and Inclusion,, 202-606-0020

Cost: Free

Method: Online (hosted on HRU)

HR Technical Competencies: Employee Relations; Human Resource Development; Performance Management; Policy; Staffing

General Competencies: Client Engagement/Change Management; Creative Thinking; Customer Service; Decision; Flexibility; Influencing/Negotiating; Information Management; Integrity/Honesty; Interpersonal Skills; Legal, Government, and Jurisprudence; Oral Communication; Organizational Awareness; Problem Solving; Reasoning; Teamwork; Workforce Planning

Leadership Competencies: Creativity and Innovation; External Awareness; Flexibility; Resilience; Strategic Thinking; Vision; Conflict Management; Leveraging Diversity; Developing Others; Team Building; Customer Service; Problem Solving; Human Capital Management; Partnering; Political Savvy; Influencing/Negotiating

Roles:  Technical Specialist Technical Specialist;   Advisor Advisor;   Strategic Partner Strategic Partner;   Leader Leader

Proficiency Level: Intermediate

Once you have completed this course, return to this screen in order to print your certificate of completion.

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