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Course Information

Course Title: Creative Approaches for Innovative Solutions

Course Description: Creative Approaches for Innovative Solutions reiterates how pragmatic analysis model (PAM) can be used and, additionally, imbues two more competencies into PAM’s steps: Flexibility and Creative Thinking. The addition of these two competencies and their respective behavioral indicators will foster an environment in which critical thinking strategies support creative thinking strategies, and innovative solutions can be formulated, implemented, and evaluated.

The learning objectives for Creative Approaches for Innovative Solutions are:
  • Define Creative Thinking competency
  • Define Flexibility competency
  • Define critical thinking
  • Define innovation
  • Identify tools that can be used to increase creativity when devising solutions
  • List the steps of the pragmatic analysis model (PAM)
  • Identify the steps (within PAM) that allow for more creative involvement
  • Differentiate between creative thinking and critical thinking
  • Write a creative problem statement
  • List the four categories of Doblin’s 10 Types of Innovation
  • Identify barriers to innovation

Location: Online

Schedule: 24 hours a day, 7 days a week.

Estimated Time to Complete Course: 2 hours

Agency/Vendor Sponsor: Department of Veteran Affairs

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Course Content Contact: Lula Bright,

Cost: Free

Method: Online (hosted on HRU)

HR Technical Competencies: Human Resource Development

General Competencies: Attention to Detail; Creative Thinking; Flexibility; Reasoning

Leadership Competencies:

Roles:  Technical Specialist Technical Specialist;   Advisor Advisor;   Strategic Partner Strategic Partner

Proficiency Level: Awareness; Basic; Intermediate

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