Addressing and Resolving Poor Performance
This course is designed to build the supervisor, manager, or ER practitioner’s skills in handling performance or work-habit problems. Learners will explore the importance of communicating and documenting performance concerns; and the challenges of shifting from counseling for improvement to implementing formal consequences, and how to take appropriate action to effectively address ongoing performance and work-habit problems.
24 hours a day, 7 days a week
Estimated Time to Complete Course:
U.S. Office of Personnel Management
You must have Adobe Reader installed in your browser in order to print your certificate. If you have technical problems running this online courseware or printing a course completion certificate:
Course Content Contact: email@example.com
- See the list of Troubleshooting Tips.
Online (hosted on HRU)
HR Technical Competencies:
Attention to Detail; Creative Thinking; Customer Service; Flexibility; Influencing/Negotiating; Integrity/Honesty; Interpersonal Skills; Oral Communication; Planning and Evaluating; Problem Solving; Stress Tolerance; Technical Competence; Writing
Conflict Management; Developing Others; Accountability; Decisiveness
Roles: Technical Specialist; Advisor; Strategic Partner; Leader
Once you have completed this course, return to this screen in order to print your certificate of completion.