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Course Information

Course Title: Putting Yourself in the Other Person’s Shoes

Course Description: Putting Yourself in the Other Person’s Shoes provides strategies for improving communication by considering and understanding the other person’s perspective. The course describes effective communication styles and examines the impact of generational or cultural differences in workplace performance communications.

Location: Online

Schedule: 24 hours a day, 7 days a week

Estimated Time to Complete Course: 1 hour

Agency/Vendor Sponsor: ODNI

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Course Content Contact: Ann Quigley,

Cost: Free

Method: Online

HR Technical Competencies: Performance Management; Employee Relations; Labor Relations

General Competencies: Reasoning, Interpersonal Skills, Oral Communication, Influencing/Negotiating

Leadership Competencies: Leveraging Diversity, Conflict Management, Human Capital Management, Influencing/Negotiating

Roles:  Technical Specialist Technical Specialist;   Advisor Advisor;   Strategic Partner Strategic Partner;   Leader Leader

Proficiency Level: Intermediate

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