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Course Information

Course Title: COACH for Success: How to Hold Performance Conversations Like A Pro

Course Description: COACH for Success: How to Hold Performance Conversations Like A Pro describes the role of the supervisor/manager as coach, discusses how coaching can lead to an increase in job performance, and provides a model and processes for providing effective coaching. The course includes sample effective coaching discussions between managers and employees.

Location: Online

Schedule: 24 hours a day, 7 days a week

Estimated Time to Complete Course: .75 hours

Agency/Vendor Sponsor: ODNI

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Course Content Contact: Ann Quigley,

Cost: Free

Method: Online

HR Technical Competencies: Performance Management

General Competencies: Interpersonal Skills, Oral Communication, Problem-Solving, Decision-Making, Reasoning

Leadership Competencies: Conflict Management, Team Building, Developing Others, Human Capital Management, Accountability

Roles:  Technical Specialist Technical Specialist;   Advisor Advisor;   Strategic Partner Strategic Partner;   Leader Leader

Proficiency Level: Intermediate

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