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Course Information


Course Title: FLRA Comprehensive Arbitration Training

Course Description: A primary responsibility of the Authority under the Federal Service Labor-Management Relations Statute is to resolve exceptions to arbitration awards that arise out of grievances filed by a Federal employee, union or agency. This Comprehensive Arbitration Training is designed to help you understand the roles of the arbitrator, the parties and the Authority in the arbitration process. This course consists of five lessons.

Location: Online

Schedule: 24 hours a day, 7 days a week

Estimated Time to Complete Course: 2 hours

Agency/Vendor Sponsor: Federal Labor Relations Authority (FLRA)

Technical Help: You must have Adobe Reader installed in your browser in order to print your certificate. If you have technical problems running this online courseware or printing a course completion certificate:
  1. See the list of Troubleshooting Tips.

Course Content Contact: EngagetheFLRA@flra.gov

Cost: Free

Method: Online (hosted on HRU)

HR Technical Competencies: Labor Relations

General Competencies:

Leadership Competencies: Conflict Management

Roles:  Technical Specialist Technical Specialist;   Advisor Advisor;   Leader Leader

Proficiency Level: Intermediate

Once you have completed this course, return to this screen in order to print your certificate of completion.

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