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Course Information


Course Title: Dealing with Poor Performers: From Counseling to Taking Action

Course Description: This course is intended for supervisors who would like to learn about how to deal with an employee’s poor performance. The course material includes information on improving communication, providing an opportunity to improve, and the differences between the two authorities used for performance-based actions (5 CFR Part 432 and Part 752). This course is primarily lecture based, supplemented with discussion points and exercises.

Location: An upcoming session of this workshop will be delivered on March 13, 2018 at the U.S. Office of Personnel Management, Learning Center (1900 E St NW, Washington, DC, 20415). The workshop can also be delivered to a group of employees at an agency, per agency request.

Schedule: An upcoming session of this workshop will be delivered on March 13, 2018. The workshop can also be delivered to a group of employees (up to 25 participants) at an agency, per agency request.

Estimated Time to Complete Course: 1 day

Registration: For registration information, contact HR Training on Demand, HRTrainingOnDemand@opm.gov

Agency/Vendor Sponsor: OPM

Course Content Contact: HR Training on Demand, HRTrainingOnDemand@opm.gov

Cost: $450 per person to attend the upcoming session offered on March 13, 2018. The cost to purchase one session of this workshop for a group at your agency (up to 25 participants) is $10,000.

Method: Classroom

HR Technical Competencies: Performance Management

General Competencies: Problem Solving

Leadership Competencies:

Roles:  Technical Specialist Technical Specialist;   Advisor Advisor;   Strategic Partner Strategic Partner

Proficiency Level: Intermediate

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