Basic Employee Relations: Your Accountability as a Supervisor or Manager
This course is designed to build the supervisor, manager, or ER practitioner’s skills in handling performance and discipline problems. Students will explore the importance of communicating and documenting, and the procedures from counseling for improvement to implementing formal consequences, including how to take appropriate action to effectively address performance, leave and other disciplinary concerns. This course also covers a supervisor’s or manager’s accountability in basic performance management, labor relations, as well as accountability in the Senior Executive Service.This course functions best in Chrome, which can be downloaded for free here. For additional questions, refer to Technical Help (below).
24 hours a day, 7 days a week.
Estimated Time to Complete Course:
Office of Personnel Management
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Online (hosted on HRU)
HR Technical Competency:
Employee Relations; Executive Services; Labor Relations; Performance Management
Attention to Detail; Customer Service; Influencing/Negotiating; Integrity/Honesty; Interpersonal Skills; Legal, Government, and Jurisprudence; Oral Communication; Planning and Evaluating; Reading; Reasoning; Stress Tolerance; Teamwork; Technical Competence; Writing
Resilience; Conflict Management; Developing Others; Accountability; Decisiveness; Human Capital Management; Influencing/Negotiating
Roles: Technical Specialist; Advisor; Leader
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